Frequently Asked Questions
Can I return or exchange an item?
Exchanges are only acceptable for damaged products. Please email firstname.lastname@example.org with all your details regarding exchange.
My items were stolen, how can I get a refund?
Unfortunately we are not responsible for lost or stolen items.
I picked the wrong shade, can I swap?
Do to hygiene reasons, we do not accept this.
I gave an incorrect address, will I be granted a refund?
Unfortunately we cannot issue refunds for addresses entered incorrectly at checkout.
Can I get a refund?
All sales are final